1. Conceptualize
    Complete our briefing form to help us understand your product, goals, and unique requirements. This gives our team the foundation needed to conceptualize your ideal video.
  2. Contact
    After receiving your briefing form, we’ll be in touch to discuss the details and finalize a custom quote based on your specific needs.
  3. Shipping
    Once the details are confirmed, ship your product to our studio so we can begin preparing for production.
  4. Production
    Our dedicated team will get to work creating your video. We’ll handle all aspects of pre-production, filming, editing, and post-production with the highest level of care and expertise.
  5. Review
    We’ll provide the completed video for your review. If revisions are needed, we’ll refine the video until it meets your expectations.
  6. Complete
    Your professional, conversion-boosting video is now ready to help drive sales and showcase your product’s best features.

Each of our video packages includes a base price listed on its respective page. We typically work with budgets ranging from $1,500 to $15,000.

Delivery time depends on your product’s arrival at our location and the specific project requirements. On average, projects are completed within two weeks from the date we receive your product.

Yes, we offer a rush service for an additional fee, allowing for delivery of your video within one week of receiving your product. Availability may vary depending on the package.

Yes! Our video packages can be customized to any desired length, with popular options being 20 seconds, 40 seconds, and 1 minute.

Definitely! You can share your ideas, whether a fully developed story or just a rough concept. We’ll ensure the final video aligns with our guidelines and your vision.

Yes, we manage all production elements, including casting actors suited to your demographic, finding locations that fit your budget, and overseeing storyline development, editing, and revisions. We’re a full-service production team that covers everything on your behalf.

Absolutely! Let us know your requirements and we will give you a custom quote. 

Yes! Incorporating multiple locations can add variety and enhance the visual appeal of your video. We can accommodate additional locations based on your vision and production needs. Keep in mind that extra locations will incur additional costs. Let us know your preferences, and we’ll tailor the best solution for you.

Yes, you’re welcome to browse our music library and choose a specific song for your video.

Yes, we can customize the on-screen text to any language for a small fee. Voiceover and caption options are also available in other languages, with costs varying.

A production coordinator is responsible for overseeing the operations of a production. Production coordinators are required for projects with three or more actors or when child actors are involved. They help ensure smooth operations and avoid delays or additional filming days.

Yes, we offer strategic pricing structures to maximize the value of your dollar. Contact us directly for more details.

Yes, clients are responsible for all shipping costs associated with sending products to us, including any customs fees or duties that may apply.

We recommend shipping your products directly from Amazon (if possible), or using DHL or FedEx for reliable delivery. We do not recommend using UPS due to previous issues. Please provide a tracking number once your product is shipped so we can monitor its arrival.

We offer unlimited editing revisions within two weeks of the initial video delivery. Each revision request should be as specific as possible to help minimize rounds and avoid extending the deadline. Revisions can include:

  • Minor text modifications (e.g., font choice, color, positioning)
  • Scene sequencing adjustments
  • Basic effects or transitions modifications
  • Sound and music updates

Please refer to our terms and conditions for information about refunds.

If you would like your product returned, please let us know when placing your order as we do not automatically return products. A handling fee will apply and will be determined by size and/or weight. You’ll also need to provide a prepaid return label.

Raw footage is considered intellectual property, and its copyrights are not included in the final deliverable. We offer the option to purchase the copyrights at a rate of 50% of the original production cost.

  • 20-second video: Approximately 10 shots
  • 40-second video: Approximately 22 shots
  • 60-second video: Approximately 34 shots

Keep in mind that the exact number of shots may vary depending on pacing, transitions, and the overall creative direction.

Contact Us Form
Spotlight Video Form
Runestone Intake Form
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